Retro51

Repair Service - Shipping

Repair Service - Shipping - Main image
$4 $8 In stock

Category: Service

Our dedicated repair service is here to get your favorite writing instrument back to writing smoothly. Whether it’s a pencil mechanism issue, ink flow problem, or another concern, our skilled team is ready to restore your pen to writing perfection.¹

Of course, repairs are on us — We cover the cost of the repairs.² All we ask is that you cover the cost of the shipping. This purchase covers the shipping³ to send your item to us for repair. At checkout, you'll find a shipping selection, covering the return shipping once the repairs are complete. It’s that simple!

Repair shipping price⁴ includes order protection against lost, stolen or damaged shipping. Read below for the protection value.

  • Standard: For majority of recently released items. Coverage covers up to $100.
  • Retro Care: For older/rare models. Coverage covers up to $500. 

We ask that you include the item model name and a brief description of the issue during the checkout. This helps our Repairs team know what to look for. 

Customer Reviews (4.8 / 5 · 5 reviews)

Jacob Z. ★★★★★

The turnaround was quicker than I expected, and my pen came back with the ink flow absolutely perfect. They clearly fixed the exact issue I described, no back-and-forth needed. This service is worth it if you’ve got a favorite writer that’s been misbehaving.

Isabella O. ★★★★★

Sent it in for a finicky pencil mechanism and it came back clicking like it was brand new. The turnaround was quicker than the estimate they gave me, which never happens.

Christopher ★★★★★

Got my pencil back in under two weeks and the mechanism clicks perfectly again. I was honestly bracing for a longer wait, but the turnaround and the care they took with the packaging impressed me.